Virgin Media database breach exposes 900’000 customers personal information

On the 5th of March, Virgin Media, owned by Liberty Global, reported a database breach allowing unauthorized access to the cable companyโ€™s database that contained personal information of about 900,000 customers.

The data breach involved approximately the 15% of its fixed line customer base although some Virgin Mobile customers were also included.

The breach could affecte also non-Virgin Media customer as the database contained details derived from โ€œrefer a friendโ€ promotions.

Passwords or finacial information were not included in the database but names, email addresses, phone numbers and details of their contract with the company were included.

It was also brought to the attention of the media that the database also included more than 1,100 records of customer requests to block or unblock certain websites. Some of those requests related to pornography, extreme โ€œgoreโ€ videos and gambling sites.

Virgin Media Offices, Nottingham, UK (by Oxymoron / Virgin Media Offices, Nottinghamย /ย CC BY-SA 2.0 )

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